Returns & Exchanges

At ALT Air Freshner, we want your home to smell exactly how you imagined it. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Pack Your Items

Ensure the air fresheners are securely placed in their original packaging to prevent damage during transit back to our warehouse.

3

Ship the Package

Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing